Privacy policy

Who we are

Leadvet helps marketing teams check lead files before they reach their CRM. This policy explains what personal data we handle, why, and the choices you have. It is written with Singapore's Personal Data Protection Act (PDPA) in mind. Questions go to hello@leadvet.ai, which also reaches our data protection officer.

What we collect on this website

• Your work email, when you request access or a free file check, so we can reply.
• Basic server logs (IP address, browser, pages visited), kept by our hosting provider for security and to keep the site running.

This website does not use advertising or analytics cookies.

Your lead files never leave your browser

Leadvet reads the lead files, CRM exports and do-not-call lists you add on your own device, in your browser. They are not uploaded to us, not stored on our servers and not shared with your vendors or other customers. We never see the names, emails or phone numbers in them.

• The checks, matching and merging all happen on your device.
• The files Leadvet produces (import files, dispute lists, vendor reports) are saved straight to your device.
• We do not use your files to build lists or to contact the people in them, because we never receive them.

What is kept, and where

• In your browser only: each vendor's column layout, so the next file from that vendor maps itself, and scrambled fingerprints of leads from past runs (no names or emails), so repeat deliveries can be flagged. You can clear both at any time in the app or by clearing your browser data.
• With us: only emails you send us from this website, kept while we are talking to you and deleted on request.

Where data is stored

Lead data stays on your device. Our website hosting and email providers may store website logs and emails outside Singapore; when they do, we use providers that protect them to a standard comparable to the PDPA.

Security

Because lead files are processed on your device, they are as secure as the device and browser you use. The website is served over encrypted connections. If a breach ever affects data we hold, we will tell you without undue delay.

Your choices

You can ask us to access, correct or delete the personal data we hold about you, or withdraw consent to us using it. Email hello@leadvet.ai and we will reply within 30 days. If you are a person named in one of our customers' lead files, contact that customer: we never receive those files, so they hold your data, not us.

Changes

If we change how Leadvet handles data, for example when a direct CRM connection is added, we will update this page first and tell customers by email before the change applies.